Refund Policy
If your purchase was made through a third party dealer or reseller, contact the dealer or reseller for information on their policy.
We guarantee our software according to the items on the final sales invoice and according to the Windward Software Sales and Service Agreement. It is the responsibility of the customer to review the software prior to purchase and make an informed purchase decision. The customer is expected to understand their mission critical business requirements and processes. We will not be held responsible for providing software that may not meet all requirements. A thorough software review prior to purchase is easily achievable, is encouraged, and is recommended
- By reviewing information provided on our web site
- By downloading fully functioning trial software that can be provided at no charge
- By speaking with a Windward Sales representative to receive a software demonstration and by reviewing your key business requirements.
Any support or training services utilized will not be refunded. Any custom programming purchased will not be refunded.
Updated: April, 2011
