Come visit Windward Software at Dallas FINDS June 2012 Show, booth #520, World Trade Center 6th floor. You may also want to attend our workshop during ...
Windward support has been extended on Fridays and Saturdays until midnight. Visit our support page for more information.
Welcome to myWindward, your starting point for news, tips, and tricks to help you get the most
out of Windward Software's business management products and services. This site is the
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users, and to purchase Windward products.
Mercury Payment Systems' Stand In Service
Did you know that Windward partner Mercury Payment Systems processing offers "Stand In" service?
As far as we know this is the only payment processor who is willing to offer this protection. If the back end processor - global payments goes down, Mercury will provide you an authorization code for transactions
during that time. If after the connection is re-established and it turns out that the card should have been declined,
then Mercury will "stand in" and pay for the transaction in question. You don't even know that the connection was lost
and can keep the lineups in your store moving.
In one recent 13 minute span Mercury processed 1.3 billion dollars worth
of transactions and "stood in" for $40,000 dollars of declines for their merchants.
Windward Software Inc.
200 - 3547 Skaha Lk Rd
Penticton, BC V2A 7K2
Toll Free (800) 663-5750
Fax (250) 492-8886
Important Support Numbers
Windward Support hours click here
North America : 1.800.663.5750
World Wide: 1.250.492.8888
Email: support@wws5.com
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