Windows 7 Alert!! Are you considering using the new Microsoft Windows 7 operating system?

BEFORE you buy, click on the wiki link for important information about Windward Software products and Windows 7:
http://wiki.wws5.com/doku.php?id=faq:microsoft_windows_7

• Contact your Account Manager at Windward Software (1.800.663.5750) for more information or to purchase the System Five or Pervasive 10 upgrade.
• Press Release from Pervasive: http://investor.pervasive.com/releasedetail.cfm?ReleaseID=418824

It's a great time for GIFT CARD SALES!

How do I setup Gift Cards in System Five?
How to setup Gift Cards for multiple locations in System Five
How do I redeem Gift Cards at the Point of Sale?
Some Gift Card limitations you should be aware of

Good Luck with your Gift Card sales and all the best from Windward Software for a wonderful and profitable new year!





Welcome to myWindward, your starting point for news, tips, and tricks to help you get the most out of Windward Software's business management products and services. This site is intended to be the preeminant place for Windward users to get the information they need, to share ideas with fellow users, and to purchase support, training plans, and other Windward products online.

First time visitors should click the 'First time here?' link to the right. This'll get you started down the path to access the other features of myWindward.

	HST change over in July!
	Make sure you are ready to change over to HST in July, 2010. Click below for more information. CLICK HERE Date added: Dec 21, 2009

	Year End Time Again?
	Check out the link below for guidance and for some self-help material to assist you with your year end activities: CLICK HERE Date added: Dec 1, 2009

	Extended Support Hours
	In order to better accommodate our customers in the Atlantic and Eastern time zones, we have extended our support hours to 5:00am - 5:00pm PST (8am- 8pm EST) These hours are effective Tuesday, November 24th, 2009 Date added: Nov 20, 2009

	Frequently Asked Questions
	Have questions about our Implementation process, our Support department or other related inquiries? Check out our helpful FAQ section! Please follow this link to learn more: FAQ's Date added: Oct 20, 2009

	ANNOUNCEMENT - New Support Process - July 29, 2009
	Based on the valuable feedback we have received regarding our support process, we at Windward have made the decision to implement a new and improved way of handling our customer's incoming support requests. Thus, effective Wednesday, July 29th, our support process will be changing Please follow this link to learn more: Windward Support Date added: July 28, 2009

	We are pleased to announce the new release of System Five (version 5.42)
	We are continually working to provide increased efficiency and more flexibility in our products To see a list of new features, you can visit our online Self Help and click on the "Whats NEW in this version?" link on the left. We also have a sneak preview of new features that will be available in the next release! Date added: Dec 17, 2008

Mercury Payment Systems' Stand In Service

Did you know that Windward partner Mercury Payment Systems processing offers "Stand In" service? As far as we know this is the only payment processor who is willing to offer this protection. If the back end processor - global payments goes down, Mercury will provide you an authorization code for transactions during that time. If after the connection is re-established and it turns out that the card should have been declined, then Mercury will "stand in" and pay for the transaction in question. You don't even know that the connection was lost and can keep the lineups in your store moving. In one recent 13 minute span Mercury processed 1.3 billion dollars worth of transactions and "stood in" for $40,000 dollars of declines for their merchants.